Our Founder and CEO, Michael Chyzowych, was nicely honored this year from salesforce.com by including 2 of his ideas from the salesforce.com IdeaExchange into the Winter ’15 Release Notes. The first idea is around usage and metrics. “Track who viewed content in preview and full screen mode“. Our very own AppExchange application Content Organizer, uses an algorithm to determine which Content is most popular in a beautiful and interactive heat map (see image below), but with salesforce.com now opening up some of the logs and/or api’s it allows us to add even more data into our algorithm making our Salesforce CRM Content application that much better.
Michael’s second idea “Content Delivery – Add check box to display most current version on creation” has also made it into the Winter ’12 Release notes. This is a simple idea, but it can surely eliminate any worries from users downloading an old version of Content.
Michael would like to personally thank the salesforce.com Content team for considering and delivering these two items. Michael goes on to say: “To have salesforce.com work with us to make their product better, it allows us to continue to show our commitment to specialty features within salesforce.com, including: Salesforce CRM, Chatter Files, and Salesforce File Synch.”
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For more information and our expertise with salesforce.com please email us @ email@example.com or call @ 908-376-9773 and we would be happy to review your project and ensure you are applying the right best practices to leverage the salesforce.com features and functions and maximize your user adoption.